Computer upgrade advice in Perth
Before buying a new computer, it can be worth finding out what is holding your current one back. An upgrade should address something you actually need, such as shorter waits or space for your files. Tell us what feels limiting and the budget you have in mind.
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Call or send a message in your own words. You don't need the technical name.
Agree the plan and cost first
Mark asks a few questions, explains the options and quotes the job. Work starts once you approve the quote.
Fixed, checked and explained
Mark does the agreed work and checks with you before doing anything extra. Before he finishes, he goes over the result with you, so you know what was fixed.
Start with the task that feels slow
A computer that takes ages to start presents a different question from one that struggles only during video calls. Describe a normal day on the computer, the programs you use and when the delay appears. If it has recently become slower, mention when you first noticed the change.
We can assess storage, memory use and the software involved before discussing hardware. Buying a part without checking the cause may leave the original problem unresolved. A website or internet connection problem also needs to be separated from the computer's performance.
Check the whole cost, including setup
Storage or memory upgrades may be options, depending on the machine. Share the exact model or the desktop's existing parts if you know them. Compatibility, available space and the rest of the hardware matter. Ask before ordering something advertised as a universal upgrade.
For a storage change, discuss what should happen to Windows, installed software and personal files. Tell us about any licences or work applications you rely on. The part itself is only one part of the decision; moving data and checking the finished setup also take time.
Know when replacement makes more sense
A computer with several faults or limited upgrade options may be a poor place to spend more money. We can talk through the existing condition, your needs and the work required so you can compare an upgrade with replacement. No upgrade is a promise that every program will run faster.
Before work starts, identify your important folders and any separate backup. If you choose a new machine, plan how you will check the transferred files and the programs you need. Keep the old computer until you are comfortable that the new arrangement covers your everyday tasks.
What customers say
Mark was able to fix my l/top overnight, very happy with the service, and he took the time to explain it all...
No runaround, no upselling, just straight-up honest work. They told me what was wrong, fixed it, and didn’t charge an arm and a leg.
Service was prompt and fixed the problem with both my laptop and PC within half an hour. Mark was lovely to deal with and explained things in an easy to understand manner.
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Arrange help and check the cost
Tell us your suburb, the equipment involved and what you need working. Onsite help is on demand or by booking. Check our service areas and discuss availability before making plans.
Every job is quoted individually. Tell us what needs fixing and we will discuss the options and cost before you go ahead. See how a job works.
Same-day, next-day and urgent call-outs available. Travel fees may apply for locations more than one hour from Perth CBD. Confirm the scope and total cost before work starts.